SMART HELP DESK

Get travel information in your own language while traveling in Korea!
Smart Help Desk, a multilingual smart tourist information system, is the answer to your travel needs.
As the ultimate travel assistant, Smart Help Desk not only provides information on major tourist attractions and festivals, but also covers shopping, transportation, restaurants, and emergency guidelines.
You can even make phone calls, free of charge, for real-time reservation and communication.

Services

Location-based services
Guide to major tourist attractions, transportation routes (public transportation, vehicles, walking), and subway map search service.
1330 Korea Travel Hotline
1330 call service for travel interpretation information, available 24 hours a day.
International Taxi
Taxi reservation service for foreign tourists.
Restaurant
Restaurant reservation service.(recommended by Seoul Tourism Association)
Tourist Information
Information on tourist attractions / shopping / traditional market in Seoul and gouide for national festivals
Convenience Services
Information on Transportation Card / Luggage Storage Services / Exchange Rate / Embassy / Emergency Response
Show Leaflet
A leaflet containing various information on travel in Korea provided in QR code form.
Survey & Coupon
A variety of discount coupons are provided if you participate in 3-minute survey.

Locations

2019 Smart Help Desk is available at major tourist attractions in Seoul, Incheon, and Gyeonggi.

Gangnam
7-eleven KT Gangnam store, Novotel Ambassador Seoul Gangnam, Le Meridien Seoul, Seoul Express Bus Terminal

Jamsil
Lotte Duty-Free World-Tower store

Myeong-dong
Woori Bank Myeong-dong Financial Center Branch, Shinhan Bank Myeong-dong Art Theater Branch, 7-Eleven China Embassy Branch, Lotte Duty-Free in Myeong-dong

Dongdaemoon
Doota Duty-Free

Hongdae
AK&Hongdae, Trick Art Museum

Mapo
Best western Premier Seoul Garden Hotel

Yongsan
Seoul station

Gangseo
Gimpo Airport International Terminal Arrival

Incheon
(Yeongjongdo) Paradise City, (Jung-gu) Incheon Airport 1 Terminal

Gyeonggi
(Yongin) Everland, (Paju) Imjingak Observatory

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