SMART HELP DESK

Get travel information in your own language while traveling in Korea!
Smart Help Desk, a multilingual smart tourist information system, is the answer to your travel needs.
As the ultimate travel assistant, Smart Help Desk not only provides information on major tourist attractions and festivals, but also covers shopping, transportation, restaurants, and emergency guidelines.
You can even make phone calls, free of charge, for real-time reservation and communication.

Services

Location-based services
Guide to major tourist attractions, transportation routes (public transportation, vehicles, walking), and subway map search service.
1330 Korea Travel Hotline
1330 call service for travel interpretation information, available 24 hours a day.
International Taxi
Taxi reservation service for foreign tourists.
Restaurant
Restaurant reservation service.(recommended by Seoul Tourism Association)
Tourist Information
Information on tourist attractions / shopping / traditional market in Seoul and gouide for national festivals
Convenience Services
Information on Transportation Card / Luggage Storage Services / Exchange Rate / Embassy / Emergency Response
Show Leaflet
A leaflet containing various information on travel in Korea provided in QR code form.
Survey & Coupon
A variety of discount coupons are provided if you participate in 3-minute survey.

Locations

Smart Help Desk is available at major tourist attractions in Seoul, Incheon, and Gyeonggi.

TRANSPORTATION
Gimpo International Airport Arrival lobby Seoul Station
Incheon International Airport Terminal 1, Arrival Hall Central City Terminal
SHOPPING & CONVENIENCE STORE
Lotte Duty Free Main Store,
Lotte Duty Free World-Tower Store
AKAND HONGDAE
7-ELEVEN The Chinese Embassy in Korea branch,
KT Gangnam branch
BANK
SHINHAN BANK Myeondong branch WOORI BANK Myeongdong Financial Center branch
HOTEL
Novotel Ambassador Seoul Gangnam Le Méridien Seoul
Best Western Premier SEOUL GARDEN HOTEL
ATTRACTIONS & ACTIVITIES
TRICKEYE MUSEUM Imjingak Observatory
EVERLAND Guest Service Center
RESORT COMPLEX
PARADISE CITY

Smart Help Desk is available at major tourist attractions in Seoul, Incheon, and Gyeonggi.

TRANSPORTATION Gimpo International Airport Arrival lobby Incheon International Airport Terminal 1, Arrival Hall
Seoul Station Central City Terminal
SHOPPING & CONVENIENCE STORE Lotte Duty Free Main Store,
Lotte Duty Free World-Tower Store
AKAND HONGDAE
7-ELEVEN The Chinese Embassy in Korea branch,
KT Gangnam branch
BANK SHINHAN BANK Myeondong branch WOORI BANK Myeongdong Financial Center branch
HOTEL Novotel Ambassador Seoul Gangnam Le Méridien Seoul
Best Western Premier SEOUL GARDEN HOTEL
ATTRACTIONS & ACTIVITIES TRICKEYE MUSEUM Imjingak Observatory
EVERLAND Guest Service Center
RESORT COMPLEX PARADISE CITY

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