SMART HELP DESK

Ask Smart Help Desk questions about the location of different places throughout Korea using your voice!
Smart Help Desk will answer any questions you have about tourism in Korea.
Get essential services, such as location-based services, customized recommendations of tourist attractions, translation, transportation information in real time, as well as a variety of tourism information like major tourist attractions, shopping areas, restaurants, festivals and performance information in Korea.

Services

Voice Search
If you click the microphone icon and say the keyword related to the desired tourism information, we will give you optimized information about Korea tourism.
Tourist Information
Have an enjoyable trip with information on Korea’s famous tourist attractions, shopping areas, traditional markets, major festivals, and exhibition performances.
Transportation
We provide real-time information on the operation of domestic and international flights nationwide and KTX trains.
Interactive Tourist Map
Guide to major tourist attractions, transportation routes (public transportation, vehicles, walking), and subway map search service.
Personalized Trip Course
We recommend personally tailored and customized itineraries for traveling in Korea.
AI Translation
We offer a Korean translation function for a variety of necessary phrases for traveling[English / Chinese / Japanese].
1330 Korea Travel Hotline
1330 call service for travel interpretation information, available 24 hours a day.
Restaurant
We provide a reservation service and information on a variety of delicious restaurants in Korea.
International Taxi
Taxi reservation service for foreign tourists.
Korea Travel Tips
We offer a variety of tips for traveling in Korea including information on the Korea Tour Card / exchange rates /emergency response.
Show Leaflet
A leaflet containing various information on travel in Korea provided in QR code form.
Survey
Please tell us your impression and level of satisfaction with the Smart Help Desk through a 3-minute survey.

Locations

TRANSPORTATION
Gimpo International Airport Arrival lobby Seoul Station
Central City Terminal
SHOPPING & CONVENIENCE STORE
Lotte Duty Free Main Store,
Lotte Duty Free World-Tower Store
AKAND HONGDAE
7-ELEVEN The Chinese Embassy in Korea branch,
KT Gangnam branch
BANK
SHINHAN BANK Myeondong branch WOORI BANK Myeongdong Financial Center branch
HOTEL
Novotel Ambassador Seoul Gangnam Le Méridien Seoul
Best Western Premier SEOUL GARDEN HOTEL
ATTRACTIONS & ACTIVITIES
TRICKEYE MUSEUM Imjingak Observatory
EVERLAND Guest Service Center
RESORT COMPLEX
PARADISE CITY
TRANSPORTATION Gimpo Int’l Airport,

Gimhae Internat’l Airport,

Daegu Internat’l Airport,

Yangyang Internat’l Airport,

Cheongju Internat’l Airport,

Muan Internat’l Airport,

Jeju Internat’l Airport

Arrival lobby

Airport Railroad

Incheon Int’l Airport Terminal 1 Station,

Seoul Station,

Hongik Univ. Station

KTX

Seoul Station,

Yongsan Station,

Busan Station,

Dongdaegu Station,

Mokpo Station

Central City Terminal
SHOPPING & CONVENIENCE STORE Lotte Duty Free Main Store,
Lotte Duty Free World-Tower Store
AKAND HONGDAE
7-ELEVEN The Chinese Embassy in Korea branch
BANK SHINHAN BANK Myeondong branch WOORI BANK  Myeongdong Financial Center Branch
HOTEL Novotel Ambassador Seoul Gangnam Le Méridien Seoul
Best Western Premier SEOUL GARDEN HOTEL
ATTRACTIONS & ACTIVITIES TRICKEYE MUSEUM Imjingak Observatory
EVERLAND Guest Service Center
RESORT COMPLEX PARADISE CITY PLAZA

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